Stubhub please help!! In case they don't just contact them. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Go to solution Cannot see tickets in AXS App I bought tickets through StubHub on thursday. We have made changes to our Privacy Policy. This event may include resale tickets with prices set by resellers. It eliminates paper tickets and allows you to enter events quickly with the scanning of the AXS or venue app. Don't get scammed, Need to file a complaint? As the event draws near, you will receive an email (usually from axs@axs.com) prompting you to log in or register and access your tickets. Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers. @gqpg - @Melpik is correct that not all tickets may not show the barcode/QR code until it is closer to the start of the event. Bun Bs Southern Takeover on March 3 at 6:45 p.m. New Kids On The Block on March 7 at 6:45 p.m. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. However, the website will not state that they are sold out unless each and every ticket has been paid for. After downloading the app, log in using the same email address and password used to purchase your tickets. This is so useful, thanks for posting. This relay service basically will block all emails that dont come from stub hub. The buyer has the issue if an event is cancelled not the seller, holding my money for 2 months is completely ridiculous. It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. We notice that your web browser is out-of-date. Now everything should be fine, I have the UK ID verified and the AXS app verified and working as well. No. The O2 Customer's Service also told me they'll have people there at the venue, ready to attend us if anything's wrong, they would need the confirmation order from the site where you purchased the tickets as well as a photo ID. Purchased Stubhub tickets not showing on AXS app. Click inside the blank box next to each of the tickets you want to transfer. Deleting a listing is as easy as going to your events, finding the tickets that are listed and then simply hit delete listing. Take a detailed look at the many sports and performance venues on the campus of UTArlington. To manage your tickets and view your upcoming events you can click on the ticket icon. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. I bought my ticket for Detroit through AXS (basically like Ticketmaster) and normally it comes through the app so I have it to present the QR code at the show. Just a few of our favorites include a BBQ contest, trail rides, horse show, wine tastings and a carnival with rides, games and food. Simply show your AXS Mobile ID barcode to the ticket taker who will scan it for entry. If the people you're transferring to do not have an AXS Mobile account and do not pick up the tickets you've transferred, you can cancel a transfer. You will enter your community username and new password and done! 3- If that doesn't work, install AXS app and verify your mail address. Post your event memories with commemorative tickets, photo collages, and more. Using the apple relay email address to register with AXS will still send your registered Apple email address an email to verify. It's hidden so this company can hold your money even though the transaction is completed. Please go to the Box Office for assistance with AXS Mobile ID app issues. Purchased Stubhub tickets not showing on AXS app, Re: Purchased Stubhub tickets not showing on AXS app. Boz Scaggs has 18 concerts in 2023. Has anyone else had this issue? * Confirm your ticket transfer. They will need to follow the instructions in the email to create an AXS Mobile account, including downloading the AXS Tickets app. International Association of Better Business Bureaus. I know it's quite annoying but for now we have to wait, just make sure you followed the steps above and check 14-13 days before the concert so you can check if the tickets appear already. Apparently it is actually AXS? Press question mark to learn the rest of the keyboard shortcuts. Make sure you watch until the end of this video to find out How to Fix AXS Tickets App Not Working on Android and iPhone. In any case, some of you might have noticed the O2 venue app is not sending you verification mails. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I have a problem with AXS Tickets Are you having issues? Click the game that contains the seats you want to transfer. Want more options? He helped with a ticket accidentally sent to another email and was really kind about it too! To quickly bring up your AXS Mobile ID for your next event, click the Tickets icon in the Timberwolves + Target Center app or Upcoming Event Icon in the AXS app located . I received it in about a minute. x, Hello! E-mail address is required to create an account. BBB Tip: Buying tickets to the big game or concert? Event is September 26. I have the same issuesee photo. 2- Uninstall and re-install the O2 venue app and retry/re-send the verification mail. No, each person does not have to have their own ID. We see your preferred language is English (United States), would you like to stay on, Change your location by entering a City, Zip or Postal Code, View All Arts & Family, Hey! What are my options here? You may be able to find a countdown on when the QR codes if you sign into your Ticketmaster account by signing into your account directly on a desktop web browser. I was literally thinking and fretting about this this morning too! If the purchase is completed . Get personalized event announcements, updates, and reviews every week with the AXS.com event guide email. You could sell them elsewhere, but not on AXS unfortunately.Once past this page, you'll be at your review page of the listing where you'll see the tickets being listed, any disclosures you selected, and then the ticket price. : https://bit.ly/39uowDfTry TickPick and pay NO fees ever: https://bit.ly/30Dij2QTo buy tickets and postseason reservations on Lunatix, check out available inventory: https://bit.ly/3asV1RLSign up for Rakuten and start earning cash-back on every single ticket purchase: https://bit.ly/37b8vjiFollow me on social media:https://instagram.com/thumbsuprunhttps://twitter.com/thumbsuprun Under the QR code, click the Transfer button. Thanks. THIS WORKED!! If you need an accommodation to fully participate in a program (event), please contact the UTA Box Office at 817-272-9595 or boxoffice@uta.edu. After the switch, you will enter the email address you use to access the community in order to reset your password. Enter the recipient's first and last name, email address, optional note and phone number. From the axs site. It's all a fan needs, all in one app. 1- Make sure you use the same email in the account for purchasing the tickets and the one for the O2 app or AXS app. They could not reach the seller/left message. How BBB Processes Complaints and Reviews. Please download before arrival. When setting up your AXS account, please use the same email address you used to purchase tickets. Wu-Tang Clan and Nas are playing NYC and NJ on 2023 tour. When a lot of tickets are held in purchases that have not yet been completed, the tickets will not show up in a search because at the moment they are not available. From Tuesday, Feb. 28 through Sunday, March 19, the annual event is returning to Houstons NRG Stadium for 20 days of carnivals, fun and huge concerts featuring some of the biggest names in country music. . Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. And if all you want is a Daily Grounds Pass, now is the time to pounce. First time users: click CREATE ACCOUNT/SIGN UP and use the email you provided. Need to find a different location? The Apple ID relay should be a unique identifier for your specific email address. Some are under $15. AXS tickets are delivered within 24-48 hours of the event. You may not receive mobile transfer tickets until within 24 hours of the event due to delayed release policies that venues use to keep your tickets safe. AXS does not set ticket prices, determine seating locations, or control the release of ticket inventory -- such decisions are controlled by AXS' clients. AXS App Not Working: How to Fix AXS Tickets App Not WorkingIn this video, I'll show you How to Fix AXS App Not Working. Below are some pointers we hope youll find useful! To read the updated Privacy Policy, please. I followed the steps, the O2 venue app wouldn't work anyway, so I downloaded AXS ticket app and it worked. I have requested the funds 3 times and they always just reappear as a sales balance. Stop hand-delivering tickets or waiting at the entrance for everyone to arrive - quickly transfer tickets to friends and meet them at your seats. The ticket taker will ask how many people are with you when scanning your phone. Upcoming Under this tab, you'll see event details and ticket barcodes for all your upcoming events. Instead of a paper ticket, you can enter the College Park Center with the AXS Tickets app on your phone. To see your AXS tickets on your phone: Open the AXS app; Sign in or create an AXS account. Discover & purchase tickets to your favorite events. Tickets are now showing for the Tool Concert in the axs app and also the verification mail worked randomly this week. This is a multi-location business. If you have guests that will arrive separately from you, you can transfer them each a ticket. Once I created an AXS account with the Apple relay email, the tickets were in that account. Want to list and sell your tickets on AXS? So I went to the UK website and used the same email that I previously used on the AXS app, I logged in but had to verify my account again, now two AXS IDs showed there in the website with the same mail, one from the UK and one from the US. Create an account to follow your favorite communities and start taking part in conversations. In case you can't connect to the internet at the venue, we recommend downloading your tickets before you get there. Most importantly, last-minute tickets can be scooped up for reasonable prices. 2023 NYP Holdings, Inc. All Rights Reserved. If that doesnt sound like fun for the whole family, we dont know what is. Customer Reviews are not used in the calculation of BBB Rating. For some events the demand will unfortunately exceed the supply. Macklemore released a new album & announced a 2023 tour. Watch the how-to video here.The AXS Tickets app is compatible with iOS for iPhone and with Android for Android devices. BBB reports on known marketplace practices. Click here to subscribe: https://bit.ly/2Rad2N8Looking to buy tickets? Where are my tickets? I currently do not know of a way to adjust your price without deleting your listing and creating a new one with your new ticket price. HOW TO LIST AND SELL TICKETS ON AXS | THE COMPLETE GUIDE thumbsuprun 3.33K subscribers Subscribe 120 Share 12K views 1 year ago Want to list and sell your tickets on AXS? x. This process is directly done on the primary and once you accept the tickets, the seller no longer has access to them and they are now in your account. If no tickets are found when you perform a search, it means that at this moment we do not have any tickets available. This story has been shared 137,985 times. You will enter your community username and new password and done! In most cases, tickets aren't issued until 24 hours before the event. Official Tickets and Your Source for Live Entertainment | AXS.com Sat Feb 25, 2023 - 7:00 PM Anaheim Ducks at Carolina Hurricanes PNC Arena, Raleigh, NC Thu Mar 2, 2023 - 7:00 PM Jeff Dunham PNC Arena, Raleigh, NC Sat Mar 4, 2023 Duke Blue Devils at North Carolina Tar Heels Mens . This gives the seller plenty of options in terms of whether they would like to attend the event or not. Using the apple relay email address to register with AXS will still send your registered Apple email address an email to verify. I transferred AXS Mobile ID tickets to the wrong email, what can I do? Select the tickets you want to transfer. Plans can . Dean E. Smith Center, Chapel Hill, NC Sun Mar 5, 2023 - 3:00 PM Still don't see your tickets? I asked them about this, just to be sure and they clarified: Tickets are usually sent out within two weeks of the event date, so if your event is scheduled to take place on May 10th please contact us at least three days before if you still cannot see the tickets in the app. My tickets are not in my account? 01-30-2022 09:39 AM. We found some passes going for as low as $25 before fees. Request the confirm your tickets and provide you with a confirmation invoice and receipt ISayAboot 3 yr. ago That sucks Mogwai10 3 yr. ago It clearly says pending. mati17o 3 yr. ago Thats the weird thing [deleted] 3 yr. ago DISCOVER GREAT EVENTS By clicking Next, you agree to the AXS.com Terms and Conditions. Give it time. Solution: you need to use the Apple relay email to create a new AXS account with it. It gives you some great flexibility!The other option you need to pick from is the ticket split rules. Thanks for contacting us. Hit next and continue on the ticket listing process!Next up is the banking information page. Get tickets for Bloodywood Vended, Wargasm UK promoted by AEG Presents at The Studio at the Factory in Dallas, TX on Tue, May 16, 2023 - 7:30PM at AXS.com close We notice that your web browser is out-of-date. . BBB Business Profiles generally cover a three-year reporting period. The fee will be around 15%, sometimes more sometimes less. You will have to reach out to Stubhub international. We are changing the way you register and sign-in to the StubHub Community. 2- Uninstall and re-install the O2 venue app and retry/re-send the verification mail. AXS Business Profile AXS Event Ticket Sales Headquarters Multi Location Business Find locations Contact Information 425 W 11th St #100 Los Angeles, CA 90015-3467 Get Directions Visit Website. This business is in an industry that may require professional licensing, bonding or registration. Its that time of year to grab ahold your buckin bronco. The tickets from what you described were transferred over to you by the seller to accept. For some events, extra time is required to process and confirm all orders, but you'll still receive your tickets at least one week before your event. Please allow sufficient time to arrange the accommodation. 3- If that doesn't work, install AXS app and verify your mail address. Release the funds to me now as the tickets sold and you were paid including your fees. Sub-Category: Mobile Tickets Order Help Other Ticket Delivery Ticket Details 05-20-2021 09:51 PM 0 Reply All forum topics I sold tickets to an event in March 2023 and the funds show in my sales balance. After the switch, you will enter the email address you use to access the community in order to reset your password. I had an only chat with Ced H today in the app who was extremely rude and advised me the funds are not available until after the event "just in case." It depends on whether the people you're transferring to already have an AXS Mobile account. - Age Policy: 16 and under will only be admitted w/ Parent or Legal Guardian, - General Admission is Standing Room Only - NO SEATS, - Orders in Violation of the Published Ticket Limit are Subject to Cancellation Without Notice. The event staff will . Click the game that contains the seats you want to transfer. UTA Box Office: 600 S. Center Street, Arlington, TX 76010 boxoffice@uta.edu 817-272-9595 The Box Office opens a minimum of one hour prior to show time on weekend and holiday performance days. (Example: For a New York Yankees game, search 'Yankees'). Head to your events page and find the specific event you'd like to sell tickets for. AXS tickets are delivered to AXS accounts within 24-48 hours of the event. But, no need to worry on that actually as you do have the tickets! Please make sure you're signed in to the same AXS account you used to buy the tickets. Thats cheaper than nearly everything on Killens BBQs extensive menu. I bought it back in December and have an email receipt, but still not coming through the app. After the switch, you will enter the email address you use to access the community in order to reset your password. @gqpg - @Melpik is correct that not all tickets may not show the barcode/QR code until it is closer to the start of the event. This is what AXS told me: If the tickets are being sent using the AXS delivery system (the one the O2 venue uses as of today) then yes, they will appear in the AXS app as well. Edit: still haven't been able to see the tickets I bought after going through all of this. I did that but there are no tickets showing up in the AXS app. Have them meet you at the venue. BBB is here to help. This is done to prevent potential fraud or security issues. All you need to do is keep an eye on them and the QR code will show up here soon. Please provide a valid barcode error for Blue Jays tickets, Listing Mariners tickets without a barcode, DiamondBacks tickets no barcodes and not available for mobile transfer, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Please bring the email with the order confirmation and ID. AXS Tickets Status Published by AXS on 2023-02-21 Tap for tickets to see the artists and teams you love. Your AXS Mobile ID ticket will now show up. The Chainsmokers on March 10 at 6:45 p.m. Turnpike Troubadours on March 11 at 6:45 p.m. La Fiera de Ojinaga on March 12 at 6:45 p.m. Machine Gun Kelly on March 14 at 6:45 p.m. (Note: The New York Post confirmed all above prices at the publication time. Log in to your AXS Mobile account and click the gray ticket icon in the bottom right corner. Then I transferred those tickets to my regular AXS account. Other than music and the rodeo (of course), the Houston Rodeo offers a bevy of exciting activities. You have chosen AXS Mobile ID as your method of delivery for your tickets. Some are cheap. Bytes Media 2022Topics Covered:Bytes Mediahow tohow to fixaxs app not workingaxs oops something went wrongaxs mobile appaxs app not downloadingaxs login not workingis axs down right nowaxs payment not workingaxs tickets not showing upaxs app crashingaxsaxs appaxs ticket app not workinghow to accept tickets on axs appwhy can't i see my tickets on axshow to sell ticket on axs apphow to transfer ticket on axs apphow to add axs tickets to apple walletapp crashing 1- Make sure you use the same email in the account for purchasing the tickets and the one for the O2 app or AXS app. If you have any questions, please contact the Box Office at 817-272-9595 or boxoffice@uta.edu. I'm going to give it a try now. Thanks for posting, I am having trouble getting my ticket to come through on the o2 app or the axs app. The tickets will then show up in the AXS app once you have logged in and claimed them. As the axs customer service said, the tickets should appear 14 days prior to the event. Have a good day and see some of you in UK! Updated the Original Post. I can confirm the tickets are also showing in the O2 Venue App. It can be difficult getting stuck with a single ticket at the end so you can set a rule preventing this from happening.There is also a box of note disclosures, but you do not need to fill anything in this. I find the sell fees on AXS to be on the higher side, so just keep that in mind when you are selling tickets through the AXS platform.All you need to do now is hit confirm and your tickets will be available for sale!Now, if you want to go back and adjust your ticket prices, unfortunately it isn't as easy as you'd expect. I received an email from AXS saying that I need to download the app and create an account with my stubhub email address in order to accept the tickets and complete the transfer. Check your spam/junk folders for ther verification from AXS. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. Thanks. Hope this info is useful for some of you. The last thing here is the fee associated with listing and selling tickets on AXS. Vivid Seats is a verified secondary market ticketing platform, and prices may be higher or lower than face value, depending on demand. These methods work on Android as well as iOS 11, iOS 12, iOS 13 and iOS 15. They offer a 100% buyer guarantee that states your transaction will be safe and secure and your tickets will be delivered prior to the event. Tickets Not Showing Up In AXS Hello! AXS Mobile ID is a digital ticketing system, with tickets assigned directly to fans attending. Getting tickets in your AXS account Print. Even if the O2 app informs us that the tickets will only appear 14 days prior to the concert date I think it's important to know those tickets won't actually appear if your account is not verified. THANK YOU. Congratulations! Has anybody attended London dates received their tickets yet?? USE TICKETS WITH THE APP No paper required. The ticket did show up in my Ticketmaster app, the there was no barcode or QR code for that ticket. You will enter your community username and new password and done! I guess I'll have to wait until closer to the shows. How did you verify your ax's account with the private relay email? You also have the option of transferring and listing your tickets for sale prior to the event. . BBB Business Profiles are provided solely to assist you in exercising your own best judgment. You will receive an event confirmation e-mail within 24 hours of your purchase, and your tickets will always be delivered before your event. Click inside the blank box next to each of the tickets you want to transfer. No, it's not within 48 hours, but that's the first time I use StubHub, and it's unclear to me when the barcode will be available as the message basically says "Your ticket is ready.". Use the same email you use on StubHub. I purchased two tickets for a concert on Stubhub UK. It is also important to note that you need to have the same e-mail for both the place where you purchased your tickets from and the O2 venue app. It worked. But, no need to worry on that actually as you do have the . The reason that you have two AXS Mobile ID could be if you have both a US and UK account. Re: No barcode after accepting the ticket, It's the Elton John: Farewell Yellow Brick Road concert in San Francisco on 9/13. -Tickets will be sent via theAXSMobile ID App. Go on their chat. Some teams, venues, or artists put delivery delays on tickets issued to original buyers. We've received your submission. On the AXS App, you can manage tickets for upcoming events under the My Events section -- the ticket icon near the bottom of the screen. Press J to jump to the feed. I contacted AXS UK as to be sure I had made everything correctly and that my tickets will show in the AXS app instead. That was Wednesday, today is Saturday and still no email with tickets to updated address , Did you find a solution? Re: No barcode after accepting the ticket. Asjhai you are a godsend. So I initially made my stub hub account through apple and hid my email, so apple provided a relay email to stub hub. As a result, sellers have to manually send your tickets via email or upload them to your account, sometimes on the day of the event. My worry is that they'll double-book my seat, which has happened to me before. I purchased a 2nd Row, front and centre seat for London night 2 through ticketmaster. The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. A complete calendar of NRG Stadiums upcoming Houston Rodeo concert dates, start times, performers and links to the cheapest tickets available can be found below. First of all, hello everyone, I'm new to this sub and I hope the information below is of some help for any of you attending the Tool concerts in the UK O2 venue. There could be a delivery delay. Assistance will also be availble at The Box Office on the day of the event. This is the QR code you will display upon entering the venue. I brought a ticketmaster resale ticket so not sure if that is complicating things! The game is in 36 hours. Just a few of the huge acts set to swing into the Bayou City include Zac Brown Band, Kenny Chesney, Luke Bryan, Brad Paisley and Chris Stapleton. Are you within 48 hrs of the event? Heres what to know, We found tickets for all remaining Funny Girl shows. Securely share your tickets with your friends. Front row or on the aisle? 2- If this does not work please try to do the same with The AXS app. I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. Currently at work so I don't really have the time to fix formatting. Heres how to get tickets today. Check out our list of the 12 biggest country stars on tour in 2023 here. When questioned what that meant he told me in case it cancels and sent me a bunch of FAQ info from the website. This is the easiest and fastest way to Fix AXS Tickets App Not Working. Enter the following information for the person you want to send the tickets to: After you enter the necessary information, click the. You can swipe in your entire party with a scan of any ID associated with the account. For the best experience on AXS.com please consider upgrading to one of the following: If you are still having issues, please contact support at [emailprotected]. Still don't see your event? After following the instructions provided, your tickets will be displayed as a digital barcode in the AXS app. This timeframe can range from 24, 48, or even 72 hours. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. I FOUND THE RELAY EMAIL IN MY JUNK FOLDER AND VERIFIED IT THAT WAY. Re: Bought Tickets with Apple Relay. Stubhub is the first place I look to buy tickets and compare ticket prices: https://bit.ly/2I6GNwAVivid Seats lets you save $10 on your first purchase when buying through the app! I purchased tickets for a concert back in February. Don't worry. This allows them to create their own AXS Mobile account and enter with their own cell phone when they arrive. They are reserved for a limited time to allow customers with tickets in their 'baskets' to either complete the purchase or release the tickets.