Refunds. I have the HDMI 2.1 in the #1 slot and made sure LG HDMI-CEC is on. The volume control buttons on your Apple TV remote may sometimes refuse to function. But with the hub I can connect my Apple TV as the input source, use my TV as the "monitor output", and send the audio to my soundbar using the ARC port. Does the problem go away for a while after a soundbar restart? I am now able to control the volume and mute with the Apple TV remote. Some things to note: Step 2: When the Apple TV light starts flashing, release the buttons and check the 'Connection Lost . Street, Suite 108 May 23, 2022 9:02 AM in response to mikereed36. However, as with any other electronic device or software, it is entirely plausible that you run into different kinds of errors while using it, with sometimes the device plunging to a complete failure. I keep playing with all the settings and it seems to be either power control works or volume control works, both wont work at the same time. I have gone to the remote settings. Navigate to Settings > Support > Self Diagnosis, and then select Start Sound Test. Apple may provide or recommend responses as a possible solution based on the information Each email reveals new things you can do with your phone (and other devices) with easy-to-follow screenshots. You shouldn't have to use IR. Simply pressing the top of this ring button has been known to fix Fire TV Stick audio bugs. I am just curious how exactly it is implemented that the remote controls volume on a TV of not specified brand. It will only be used to control volume over IR with the TV. New Siri Remote not controlling TV Volume (IR). Well thats too bad Since the volume control issue is consistent using both the Siri Remote and the iOS remote, this points back to soundbar or TV settings. Make sure that the remote is about three inches from the Apple TV. Looks like no ones replied in a while. There are some steps that you can try to fix the problem. Press and hold the Menu and Volume Up buttons at the same time. volume up is working but volume down will not work. How does one fix this? Urquhart1244, call Make sure to do the full reset of the remote as described in here: If your Apple TV remote isn't working - Apple Support. If it doesn't, go to Settings on your Apple TV and choose Remotes and Devices. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of All other buttons worked. Apple's implementation of CEC volume control is fine. tvOS 14. Hold the buttons down for about 5 seconds, or until the status light on your Apple TV turns off and on again. Same issue, even though that 1st Gen ATV has never seen my Samsung setup. A forum where Apple customers help each other with their products. If the cable is broken, it can cause the problem. Nevertheless, we'll keep an eye on the developments about the Apple . Looks like no ones replied in a while. If not, reach out to Pioneer customer support or a device forum to see if there is a current software or firmware update to resolve the issue of miscommunication. This article tells you, what are the ways to fix Apple TV Remote Volume not I will mention that when I press theses buttons the Apple TV flashs the light in response and the volume controls work when connected to another Audio source like my AirPods but when the audio output is my tv the volume controls do not work . Any ideas? Apple TV Volume control not working properly VIA eARC. Aug 22, 2020 11:54 AM in response to greatvovan. If you have the 2nd gen Siri Remote (silver with round directional control), press and hold the volume up button and the back button ("<") for five seconds. This site contains user submitted content, comments and opinions and is for informational purposes Remotes and Devices. Try relocating possible sources away from Apple TV to see if that helps. Source. resetting the remote did not help unfortunately. Use the Siri Remote to turn your TV on or off. I enabled CEC control to allow the tv to turn on and off with the Apple TV remote, now the volume controls wont work. Looks like no ones replied in a while. Ive tried everything mentioned in this forum and I cannot get it to work. In other cases, the volume button doesn't work at all. #1. Ive updated firmware on my Apple TV, sound bar, and television. To reset the volume, go to Settings>System>Reset. If the volume doesnt respond, follow steps to manually program your Siri Remote or Apple TV Remote for volume control. Source. Clean the receiver and Apple TV Remote with a smooth piece of cloth. Re-pairing also resulted in another problem: The menu option for controlling the tv is now greyed out (so Ive had to dig up the tv remote :( ) Your iPhone is not able to send an IR signal. ask a new question. The Apple TV box receives the signal through the home network, then relays that through CEC. Choosing any of the IR options results in losing volume control functionality via iOS Apple TV remote, reset to factory Soundbar, Apple TV and LG TV. To save both parties some valuable time, I suggest letting them know of the various techniques you have already tried yourself. I installed the device successfully and everything was running beautifully. This site contains user submitted content, comments and opinions and is for informational purposes I have a clear view of the IR receiver, and have only had this problem with this specific TV. Your Siri Remote or Apple TV Remote can control volume for either your television or your receiver, not for both simultaneously. provided; every potential issue may involve several factors not detailed in the conversations Step 2: Check the batteries. I also want to note that the mute and unmute function on the ATV4K remote works as well. @Anthony, Apple TV 4k - Volume Control does not list my CEC soundbar, but I can control volume via "Audio Output" screen. If the volume control on your Siri Remote or Apple TV Remote does not work automatically and your TV has no sound, you can program it manually: The volume of your Television or receiver can be controlled separately with your Siri Remote or Apple TV Remote, but not both at the same time. How to Fix Apple TV Remote Volume Not Working? When I press the volume or mute buttons I can see the LED on the Apple tv blinks vazandrew, call 1-800-MY-APPLE, or, Sales and Click on Remote to view the exact battery percentage level. I just got a new TV, and after I connected my Apple TV I can't control the volume using the remote. Mango Life Media, LLC This vegan leather bag keeps your electronics from getting lost in large luggage and safely stored to prevent damage. Reset the ATV, Soundbar and TV already but no luck. I have tried everything! From the control centers main screen, open the Apple TV remote app on your iPhone. If your speakers aren't showing, select Add Equipment from the Equipment Control menu. TV Setup (all audio from TV speakers) My Volume Control & Mute is not working on my new Siri Remote. Aug 20, 2021 7:53 AM in response to Gregor-1138. Enter your email to get your first tip immediately. I have gone to the Apple TV settings, chose Remotes and Devices, chose Volume Control, and selected Learn New Device. ARC is audio return channel, it's ONLY use is to send audio "backwards" over an HDMI connection, it has nothing to do with sending commands. Additional audio controls let you change AirPlay speakers, choose Bluetooth headphones, change the language audio track, or reduce loud sounds. I bought the new Apple TV, and previously had the older Apple TV 4K. I tried moving the old remote to the other side of the house to avoid some weird data/connections being sent to that one, but it's still having the same issue, no volume on new Siri remote even though it said it connected fine. Do the troubleshooting: turn on HDMI CEC, enable all audio and power options. I was convinced when I saw version 15.5.1 that Apple for sure patched this issue, but nope! Ive tried setting it to Receiver via IR and going through the Learn New Device setup. Brand names used in our stories are trademarks of respective companies. Next, press and hold the Volume Down button until the progress fills up. So I am wondering how does an Apple TV physical remote know what codes to use with my TV that is connected to Apple TV? You can check it out below. Apple Remote Volume Not Working: Restart your Apple Remote Level 10. Tap Add Apple TV. I have sound and can use my normal tv remote to turn the volume up and done . How To Get It Back, The Easy Way To Make a Group Chat in Your Messages App, If Notes Disappeared From iPhone, Recover the App & Lost Notes. I tried all the options I could find online including adding a new device where it had me hold the volume buttons, holding menu and volume up to repair the remote and power cycling it. On the all-new Siri Remote, press the power button to turn on your TV/receiver and Apple TV. Choose 'Settings' and go to 'Audio & Video'. If the volume can be adjusted using the volume buttons on the TV, but not the remote control, then reset the remote control to factory specifications. Sounds like a bug to me, but I'll leave it to the folks on here to confirm. unplugged all hdmis and power to all devices. You can also check out the workaround in video format below: So, if you press the home button and volume button simultaneously, you might have a chance that your Apple TV remote starts adjusting volume again. 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